In municipal entities there’s a continual need to improve efficiency and the quality of services delivered to citizens. In particular, these organisations must comply with applicable legislation, as well as digitise infrastructure and workflows, which should lead to significant productivity gains. These include improving cost and process efficiency and improving services to citizens, along with improving the customer experience and the quality of services, while dramatically lowering the cost of delivering services. In addition, it is necessary to guarantee data privacy and security, since digitising processes and systems creates risks for information privacy and system integrity.
To meet these requirements we have developed SAMRAS, an integrated, single solution municipal enterprise resource planning (ERP) system. We have a strong and experienced team to assist with system implementation and training and SAMRAS has a fully-staffed service centre, with telephonic and on-site support provided.
Research and experience has shown that the most effective way of gathering ideas or innovations that are in line with your strategic focus and objectives is to create challenges for people within communities.Idea Trigger is a highly scalable and flexible idea and innovation platform that enables the internal and external crowdsourcing of ideas in response to business challenges and strategic initiatives. It ensures that the best ideas are transparently captured, rated and reported on in a repeatable and sustainable way, either via the Web application or the Android or iOS mobile application.
This easy to use, cloud-based solution unlocks the potential of an organisation’s employees, partners, customers and other stakeholders, encouraging engagement with employees and other stakeholders in a simple manner and idea submission and evaluation, which is transparent and inclusive. Idea Trigger is a cost effective and scalable solution and cloud hosted Idea Trigger is secure, reliable and fault-tolerant.