Introduction

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Interface Labs and its subsidiaries (collectively, “Interface Labs”, “us” and “we”) understand the importance of protecting your personal information and we value and respect it.

This Privacy Policy describes how Interface labs collects and uses your personal information, with whom we share it, and your choices and rights in relation to your personal information.

It applies to personal information that we collect from you physically or in a borderless digital environment during your interactions with us, whether online, including through our websites (including mobile sites), social media sites and mobile applications (collectively “Internet Services”) that link to this Privacy Statement, in writing or orally, or personal information that we may collect offline or receive from third parties.

Information we collect

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Depending on how you interact with us, personal information we collect may include but without limitation:

• your name
• email address
• postal address
• telephone number (fixed or mobile)
• log-in and account information for authentication purposes and account access
• your gender and
• social media account information.

You can choose not to provide personal information to us when requested. However, if this is necessary to provide you with our solutions, products and services, access to our Internet Services, or to perform administrative functions, we may be unable to do these things.

Use of your personal information

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We may use your personal information to:

• Enable you to effectively use and to improve our solutions, products and services, for example to:
• Perform administrative and business functions and internal reporting.
• Send administrative information to you.
• Obtain feedback from you about our services, products and solutions including through client satisfaction surveys, in which event, we will only use your personal information for the sole purpose of sending you a survey.
• Respond to your inquiries and fulfil requests by you.
• Assess the performance of our Internet Services and to improve their operation.
• Inform you about and provide you with our products, services and solutions.
• Update our records and keep your contact details up to date.

UPDATES TO THIS PRIVACY POLICY

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We may update this Privacy Policy at any time. If we do, we will update the “last modified” section at the bottom of this Privacy Statement.We encourage you to regularly review this Privacy Policy to stay informed about our privacy practices.

How to contact us

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If you have any complaints, requests or questions about how your personal information is handled by Interface Labs, you have a privacy concern or you wish to make a request or a complaint relating to your personal information, please contact us. You can reach us at:

• 2nd floor, Parkplace business center, Parklands, Nairobi
• care@Interface.co.ke
• 0723 666 444

Last modified:28 March 2021