ICT Outsourcing

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To help overcome these challenges, we provide you with an integrated outsourcing service that allows you to focus on your core business, by architecting complete, business-centric service solutions with a single point of responsibility and accountability.

Our integrated solutions follow best practice guidelines to ensure cost efficiency and optimum results with minimum business risk, helping you to address issues such as governance, compliance, security and risk, environment complexity and scarcity of competent people, management of multiple service providers, an inability to scale resourcing in line with business demands. Our ICT Outsourcing offering provides managed end-user workspace, managed ICT infrastructure, customer service management, project management, outsource and scalability and even a managed service desk.

Advanced Technology Solutions

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In today’s fast-moving world, rapidly changing ICT environments are a major challenge to most organisations’ ability to integrate, deploy and support the infrastructure that their business depends on.We are able to deliver those scarce skills to benefit multiple clients and share the experience cost effectively.We can assist you to meet a wide range of challenges, such as the management of multiple technology providers, scarcity of competent and certified people, integration and automation, meeting business demands, embracing emerging technologies like Cloud, Big Data, IOT and Collaboration, governance and compliance issues and budget and variable cost management.

In addition, we can help with:

• Collaborative solution design – designing a ‘fit for purpose’ solution in conjunction with you, that is best practice-based, strategically aligned and adds measurable benefit to the business throughout the solution’s useable life.
• Mitigated risk transition planning – a lean transition plan mitigates the project risks.
• Managed deployment – assisting with deployment, aligning change initiatives and implementing communication and reporting processes.
• High care stabilisation – ensuring that the deployed solution meets the design requirements.
• Continuous improvement and benefit realisation – innovation initiatives to maximise the business benefits.